Last updated: September 22, 2026

1. Introduction

YEAHOU (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal data we collect through https://yeahou.com, how we use it, and the rights you have over your information. It applies to business inquiries, quotations, orders, and website visits.

2. Information We Collect

We may collect the following information:

  • Business identification: your name, company name, job title, and country.
  • Contact details: email address, phone number, WhatsApp, and shipping address.
  • Order information: product inquiries, part numbers, quantities, and order history.
  • Technical data: IP address, browser type, pages visited, and referring website, collected through cookies.

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries and prepare quotations.
  • Process, confirm, and fulfill orders.
  • Arrange shipping and provide order updates.
  • Provide after-sales support and handle claims.
  • Send product updates, catalogs, or trade information you have requested (you may unsubscribe at any time).
  • Improve our website, products, and customer service.

4. Legal Basis for Processing (GDPR)

For visitors in the European Economic Area, we process personal data based on:

  • Performance of a contract — to prepare quotations and fulfill your order.
  • Legitimate interest — to respond to business inquiries and improve our services.
  • Consent — where you have opted in to receive marketing materials.

5. Cookies

Our website uses cookies to remember preferences and analyze traffic. You can disable cookies through your browser settings; however, some features may not function properly without them.

6. Information Sharing

We do not sell your personal data. We may share necessary information only with:

  • Freight forwarders, shipping lines, and customs brokers to deliver your order.
  • Payment processors to process transactions.
  • Service providers who assist with website hosting and email communications. All such parties are required to protect your data and use it only for the purpose specified.

7. Data Retention

We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Business records related to orders are kept for at least 5 years for tax and accounting purposes.

8. Data Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure.

9. Your Rights

Depending on your location (including under GDPR and CCPA), you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict certain processing.
  • Withdraw consent for marketing at any time.
  • Lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at info@yeahou.com. We will respond within 30 days.

10. International Data Transfers

Your data may be transferred to and processed in China, where our business is located. We take steps to ensure your data receives adequate protection in accordance with applicable privacy laws.

11. Children’s Privacy

Our website is intended for business users and is not directed at individuals under 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Material changes will be highlighted where appropriate.

13. Contact Us

For any privacy questions or requests, contact:

YEAHOU
Address:No.4 Songbei Street, Baiyun, Guangzhou, China
E-mail:info@yeahou.com
Phone/WhatsApp:+86134 18 08 98 92

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